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FAQ

  • WHAT SHIPPING PROVIDERS DO YOU USE?
    USPS in the U.S. DHL for international.
  • CAN I CUSTOMIZE THE ORDER?
    Yes, you may. If you want to add the info of your event, please send us the email. It's best to pick the design from our website and we will provide the estimates and samples before compleing the customized orders.
  • FREE STANDARD SHIPPING-HOW DO I GET IT?
    US orders over $30 get free standard shipping.
  • WHEN WILL MY ORDER SHIP?
    Because we want to select the best-condition products, processing the order takes 2 to 3 business days before we ship it to you.
  • WHAT SHIPPING OPTIONS DO YOU OFFER?
    * DOMESTIC: 5-8 business days • INTERNATIONAL: 1 to 3 weeks Expedited shipping With extra cost, the faster shipping might be available to you. USPS Domestic Priority takes 3 to 5 days USPS priority Express takes 2 to 4 days
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